--- title: My Webstore Has Different Fulfillment Channels, Xpaths And Other Common Webstore Issues description: Webstores may have different fulfillment channels, for example Amazon has AFN (Fulfilled by Amazon) and MFN (Fulfilled by Merchant), these can be split up into two different channels in Acctivate using an Xpath. --- [Skip to content](https://hub.acctivate.com/articles/common-webstore-issues-and-xpaths#main-content) ![Acctivate - A CAI Solution](https://hub.acctivate.com/hubfs/Images/Logos/acctivate-cai-logo-svg.svg) - [Knowledge Base](https://hub.acctivate.com/articles) Open main navigation Close main navigation - [Knowledge Base](https://hub.acctivate.com/articles) - [Support Resources / Create Ticket](https://acctivate.com/support) [Support Resources / Create Ticket](https://acctivate.com/support) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://hub.acctivate.com/articles?hsLang=en) 2. [Troubleshoot](https://hub.acctivate.com/articles/troubleshoot?hsLang=en) 3. [Web Store Integration](https://hub.acctivate.com/articles/troubleshoot?hsLang=en#web-store-integration) April 8, 2025 # My Webstore Has Different Fulfillment Channels, Xpaths And Other Common Webstore Issues ## Webstores may have different fulfillment channels, for example Amazon has AFN (Fulfilled by Amazon) and MFN (Fulfilled by Merchant), these can be split up into two different channels in Acctivate using an Xpath. You must have two webstore templates for this. One where orders are only selected for AFN in one template, and MFN in the other template. To bring in ONLY MFN channel orders Subdocument: Order In the “Tables” section: Table: Order Header Parent Table: (Blank) Select: */ns1:Orders/ns1:Order\[ns1:FulfillmentChannel/text() != ‘AFN’*\] To bring in ONLY AFN channel orders Subdocument: Order In the “Tables” section: Table: Order Header Parent Table: (Blank) Select: */ns1:Orders/ns1:Order\[ns1:FulfillmentChannel/text() != ‘MFN’\]* **The Webstore sync is bringing in Cancelled orders when import in from the webstore. Is there a way to exclude one or more of these status types (“canceled” or “Awaiting fulfilment”)?** Exclude orders of a certain status (or statuses) Subdocument: Order In the “Tables” section: Table: Order Header Parent Table: (Blank) Select: /orders/order\[status/text() != ‘Cancelled’\] **Optional Select to exclude multiple**: /orders/order\[status/text() != ‘Cancelled’\]\[status/text() != ‘Awaiting Fulfillment’\] **Is there a way to map to Bigcommerce’s Embossing fields?** Embossing Example Match: */response/data/items/item* select: *../../configurablefields/item\[ordprodid=current()/orderprodid and fieldname = ‘Embossing’\]/textcontents* **When importing orders in, there are duplicate products on the detail lines!** If you are using a Magento webstore with configurable products, Acctivate may produce duplicate order detail lines. To correct this, go to the Source Value screen in the Tables grid, enter this value into the Select column on the Order Detail row (taking care not accidentally enter it into the Order Detail Charge/Discount rows– widen the Table column to make sure you are entering into the right row): Import any lines that do not have a parentID Subdocument: Order In the “Tables” section: Table: Order Header Parent Table: (Blank) Select: *items/array/value\[not(parent\_item\_id/text() != ”)\]* - [Getting Started](https://hub.acctivate.com/articles/getting-started?hsLang=en#main-content) - [Basics](https://hub.acctivate.com/articles/getting-started?hsLang=en#basics) - [User Interface](https://hub.acctivate.com/articles/getting-started?hsLang=en#user-interface) - [Manager windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#manager-windows) - [List windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#list-windows) - [Transaction windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#transaction-windows) - 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