--- title: "Resolving the sync error: \"Current QuickBooks user account does not have access to synchronize...\"" description: "This article explains how to resolve the Sync error: "Current QuickBooks user account does not have access to synchronize..."." --- [Skip to content](https://hub.acctivate.com/articles/current-quickbooks-user-account-does-not-have-access-to-synchronize#main-content) [Go to Customer Portal](https://hub.acctivate.com/tickets?hsLang=en) ![Acctivate - A CAI Solution](https://hub.acctivate.com/hubfs/Images/Logos/acctivate-cai-logo-svg.svg) - [Knowledge Base](https://hub.acctivate.com/articles) Open main navigation Close main navigation - [Knowledge Base](https://hub.acctivate.com/articles) - [Go to Customer Portal](https://hub.acctivate.com/tickets) - [Support Resources / Create Ticket](https://acctivate.com/support) [Support Resources / Create Ticket](https://acctivate.com/support) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://hub.acctivate.com/articles?hsLang=en) 2. [Troubleshoot](https://hub.acctivate.com/articles/troubleshoot?hsLang=en) 3. [QuickBooks Desktop](https://hub.acctivate.com/articles/troubleshoot?hsLang=en#quickbooks-desktop) April 9, 2025 # Resolving the sync error: "Current QuickBooks user account does not have access to synchronize..." ## This article explains how to resolve the Sync error: "Current QuickBooks user account does not have access to synchronize...". When synchronizing Acctivate with QuickBooks while logged in to QuickBooks as a non-administrator account, users may receive an error in the sync log similar to the example below: > Current QuickBooks user account does not have access to synchronize the GLAccounts table. In order to run a successful sync, Acctivate must be able to log in to QuickBooks as an administrative user. To resolve this sync error, simply exit QuickBooks and then retry your sync. This will synchronize Acctivate to QuickBooks with administrator privileges, if the Admin account has been selected under the [Integrated Applications settings in QuickBooks](https://help.acctivate.com/articles/4079/). 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