--- title: What are the Customer Fields for Message Templates? description: See the list below for the values that can be entered into Message Templates for Customers. --- [Skip to content](https://hub.acctivate.com/articles/customer-fields-for-message-templates#main-content) ![Acctivate - A CAI Solution](https://hub.acctivate.com/hubfs/Images/Logos/acctivate-cai-logo-svg.svg) - [Knowledge Base](https://hub.acctivate.com/articles) Open main navigation Close main navigation - [Knowledge Base](https://hub.acctivate.com/articles) - [Support Resources / Create Ticket](https://acctivate.com/support) [Support Resources / Create Ticket](https://acctivate.com/support) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://hub.acctivate.com/articles?hsLang=en) 2. [Configuration](https://hub.acctivate.com/articles/configuration?hsLang=en) 3. [Email Message Templates](https://hub.acctivate.com/articles/configuration?hsLang=en#email-message-templates) April 14, 2025 # What are the Customer Fields for Message Templates? ## See the list below for the values that can be entered into Message Templates for Customers. The following table lists the data fields that can be entered into the body of an Email Message Template to request specific customer information from the database. Use the message template field as shown in the table. These message template fields can be used when the email message template type is set to Customer or All.   *Note: Message templates must be in the following format:* *![MessageTemplateSyntax](https://hub.acctivate.com/hs-fs/hubfs/MessageTemplateSyntax.png?width=218&name=MessageTemplateSyntax.png)*   | **Database Field** | **Message Template Field** | | --- | --- | | **Customer Template Type** | | | CustId | CustId | | CompanyName | CompanyName | | Name | Name | | Address | Address | | Address2 | Address2 | | Address3 | Address3 | | Address4 | {Address4 | | City | City | | State | State | | Zip | Zip | | Country | Country | | Phone | Phone | | PhoneDesc | PhoneDesc | | Fax | Fax | | FaxDesc | FaxDesc | | Mobile | Mobile | | MobileDesc | MobileDesc | | Pager | Pager | | PagerDesc | PagerDesc | | Email | Email | | EmailDesc | EmailDesc | | AltPhone | AltPhone | | AltPhoneDesc | AltPhoneDesc | | StateSalesTaxId | StateSalesTaxId | | CreditLimit | CreditLimit | | CreditHold | CreditHold | | Status | Status | | CreatedBy | CreatedBy | | CreatedDate | CreatedDate | | UpdatedBy | UpdatedBy | | UpdatedDate | UpdatedDate | | Salutation | Salutation | | FirstName | FirstName | | MiddleName | MiddleName | | LastName | LastName | | Suffix | Suffix | | Comment | Comment | | PopupNotes | PopupNotes | | CCNumber | CCNumber | | CCDisplayNumber | CCDisplayNumber | | CCExpMonth | CCExpMonth | | CCExpYear | CCExpYear | | CCName | CCName | | CCAddress | CCAddress | | CCPostalCode | CCPostalCode | | PreferredPaymentMethod | PreferredPaymentMethod | | FullAddress | FullAddress | | ARAcntId | ARAcntId | | WebAddress | WebAddress | | DateOpened | DateOpened | | LastCreditReview | LastCreditReview | | OwnershipStyle | OwnershipStyle | | AnnualSales | AnnualSales | | CreditRating | CreditRating | | CreditRatingSource | CreditRatingSource | | ClosingAgeHistory | ClosingAgeHistory | | PriceCode | PriceCode | | TradeDiscountPct | TradeDiscountPct | | InvoiceText | InvoiceText | | Login | Login | | Password | Password | | DefaultReference | DefaultReference | | DefaultReference2 | DefaultReference2 | | AlternateCustomerID | AlternateCustomerID | | MarketingCode | MarketingCode | | BranchID | BranchID | | BranchName | BranchName | | CustomerType | CustomerType | | SalespersonID | SalespersonID | | SalespersonName | SalespersonName | | TaxCodeName | TaxCodeName | | TaxCodeDescription | TaxCodeDescription | | Taxable | Taxable | | TermsCode | TermsCode | | TermsDescription | TermsDescription | | OrderCount | OrderCount | | LastSalesOrderDate | LastSalesOrderDate | | AvgCollectionDays | AvgCollectionDays | | BalDue | BalDue |   - 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