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How do I install Acctivate to the current version of Acctivate if my organization is running an older version

If you installed the newest version of Acctivate on your workstation, but your company is not ready to update the Acctivate company database to the current version, you'll need to uninstall Acctivate from your workstation and reinstall the compatible version your organization is currently using.

If your company is not ready to update the Acctivate database to the latest version, but you need to reinstall Acctivate on a workstation, follow these steps to uninstall the current installation and reinstall the same version:​

Step 1: Determine Your Current Acctivate Version

  1. Open Acctivate on any workstation where it is functioning correctly.

  2. Click on the Help menu and select About Acctivate.

  3. Note the Version and Build Number displayed.​

Step 2: Download the Matching Installer

  1. Visit the Acctivate Resource Download History page.

  2. Locate the installer that matches your noted version and build number.

  3. Download the installer to the workstation where you plan to reinstall Acctivate.​

Step 3: Uninstall Acctivate from the Workstation

  1. Close Acctivate and any related applications on the workstation.

  2. Open the Control Panel and navigate to Programs and Features.

  3. Find Acctivate in the list, right-click on it, and select Uninstall.

  4. Follow the prompts to complete the uninstallation process.​

Step 4: Reinstall Acctivate Using the Downloaded Installer

  1. Run the installer you downloaded in Step 2.  You can review our workstation installation guide here.

  2. When prompted, choose the Workstation Install option.

  3. The installer will attempt to detect the Acctivate database server on your network. If it doesn't, manually enter the server name.

  4. Follow the on-screen instructions to complete the installation.​  

Step 5: Launch Acctivate and Verify Functionality

  1. After installation, launch Acctivate from the desktop shortcut or Start menu.

By following these steps, you can reinstall the same version of Acctivate on a workstation without updating your database, maintaining compatibility across your system.