By default, the Acctivate sync will be set to run a full sync. This includes all transactions within a 24 hours period since the last successful sync. To change this setting, click the Options + link on the Sync with QuickBooks window.
By default, the Acctivate synchronization will be set to run a Full Sync. The Full Synchronization includes all transactions within a 24 hours period since the last successful sync. To change this setting, you'll need to click the Options + link on the Sync with QuickBooks window to see what's available:
After clicking the Options + link, you'll be able to change the synchronization to only do portions of the process:
| Synchronization Options | |
| Full Sync | Sync all transactions within 24 hours of the last clean sync. |
| Chart of Accounts and Code Tables | Cannot modify |
| Enable verbose sync logging | Used to enable the verbose log in your next sync. Off by default, and should only be checked when troubleshooting with Acctivate support. |
| Accounts Receivable | |
| Customers and Invoices | Sync customers and invoices within the specified time period |
| Customers | Only sync customers without including invoices |
| None | Do not sync Accounts Receivable transactions |
| Accounts Payable | |
| Vendors and Invoices | Sync vendors and invoices within the specified time period |
| Vendors | Only sync vendors without including their invoices |
| None | Do not sync Accounts Payable transactions |
| Synchronize changes since | |
| Last Sync | All transactions since the last successful sync. This may exclude any existing payments that were re-applied to existing invoices. |
| Closing Date | Only transactions posted since the last closing date. This may exclude any transactions that were modified in a closed period. |
| First QB Use* | All transactions in QuickBooks will be synchronized. This option should only be used if you have already ran a thorough synchronization and are still having problems. It will pull all records since you first created the Acctivate company in implementation. This option is best used when synchronizing with QuickBooks in Single User mode. |
* Synchronizing Acctivate and Quickbooks using the setting to 'Sync changes since First QB use' can result in abnormally long sync that may take hours or even days to complete, depending on the size of the database. It is suggested that you only use this option when asked to by an Acctivate Support representative.