---
title: Knowledge Base
description: Knowledge Base for Acctivate Inventory Software
---

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### [Getting Started](https://hub.acctivate.com/articles/getting-started?hsLang=en)

- [New to Acctivate? Start here!](https://hub.acctivate.com/articles/new-to-acctivate-start-here?hsLang=en)
- [Getting support from the Acctivate support team.](https://hub.acctivate.com/articles/how-do-i-get-support?hsLang=en)
- [Registering and using the Customer Portal](https://hub.acctivate.com/articles/register-and-using-the-customer-portal?hsLang=en)

[See more](https://hub.acctivate.com/articles/getting-started?hsLang=en)

### [Installation](https://hub.acctivate.com/articles/installation?hsLang=en)

- [Installing Acctivate on the server and workstations.](https://hub.acctivate.com/articles/how-do-i-install-acctivate?hsLang=en)
- [Migrating Acctivate to a New Computer or Server](https://hub.acctivate.com/articles/move-acctivate-to-a-new-computer-or-server?hsLang=en)
- [Installing Microsoft SQL Server](https://hub.acctivate.com/articles/installing-microsoft-sql-server-extra?hsLang=en)

[See more](https://hub.acctivate.com/articles/installation?hsLang=en)

### [Configuration](https://hub.acctivate.com/articles/configuration?hsLang=en)

- [Configuration Manager overview.](https://hub.acctivate.com/articles/what-is-the-configuration-manager?hsLang=en)
- [Setting up new users In Acctivate](https://hub.acctivate.com/articles/create-new-users?hsLang=en)
- [Basics of Acctivate Custom Fields.](https://hub.acctivate.com/articles/understanding-custom-fields?hsLang=en)

[See more](https://hub.acctivate.com/articles/configuration?hsLang=en)

### [Inventory](https://hub.acctivate.com/articles/inventory?hsLang=en)

- [Introduction to Acctivate's Inventory Manager](https://hub.acctivate.com/articles/introduction-to-acctivates-inventory-manager?hsLang=en)
- [Using Warehouse Locations to Track and Manage Inventory.](https://hub.acctivate.com/articles/use-warehouse-locations-to-track-and-manage-inventory?hsLang=en)
- [What is Landed Cost?](https://hub.acctivate.com/articles/what-is-landed-cost?hsLang=en)

[See more](https://hub.acctivate.com/articles/inventory?hsLang=en)

### [Purchasing](https://hub.acctivate.com/articles/purchasing?hsLang=en)

- [Introduction to Acctivate's Purchase Order Manager](https://hub.acctivate.com/articles/introduction-to-acctivates-purchase-order-manager?hsLang=en)
- [Acctivate's Purchasing Process](https://hub.acctivate.com/articles/video-purchasing-process?hsLang=en)
- [Overview of Acctivate Purchase Orders](https://hub.acctivate.com/articles/overview-of-acctivates-purchase-order-functionality?hsLang=en)

[See more](https://hub.acctivate.com/articles/purchasing?hsLang=en)

### [Customers](https://hub.acctivate.com/articles/customers?hsLang=en)

- [Overview of Acctivate's CRM functionality.](https://hub.acctivate.com/articles/crm-capabilities?hsLang=en)
- [Creating new customers](https://hub.acctivate.com/articles/creating-new-customers?hsLang=en)
- [Merging Duplicate Customers](https://hub.acctivate.com/articles/merge-duplicate-customers?hsLang=en)

[See more](https://hub.acctivate.com/articles/customers?hsLang=en)

### [Sales](https://hub.acctivate.com/articles/sales?hsLang=en)

- [Introduction to Acctivate's Sales Order Manager](https://hub.acctivate.com/articles/introduction-to-acctivates-order-manager?hsLang=en)
- [Creating a filter in the Sales Order list window.](https://hub.acctivate.com/articles/create-a-filter-in-the-sales-order-list-window?hsLang=en)
- [How do I handle charging tariffs to our customers](https://hub.acctivate.com/articles/how-do-i-handle-charging-tariffs-to-our-customers?hsLang=en)

[See more](https://hub.acctivate.com/articles/sales?hsLang=en)

### [Business Activities](https://hub.acctivate.com/articles/business-activities?hsLang=en)

- [Business Activity overview](https://hub.acctivate.com/articles/business-activity-window?hsLang=en)
- [Introduction to Business Activity Manager](https://hub.acctivate.com/articles/introduction-to-business-activity-manager?hsLang=en)
- [Creating and completing a Return Merchandise Authorization. (RMA)](https://hub.acctivate.com/articles/learn/businessactivity/how-do-i-complete-a-return-merchandise-authorization-rma?hsLang=en)

[See more](https://hub.acctivate.com/articles/business-activities?hsLang=en)

### [![](https://hub.acctivate.com/hubfs/Images/Logos/QB128.png) QuickBooks](https://hub.acctivate.com/articles/quickbooks?hsLang=en)

- [How The QuickBooks Desktop Sync Works](https://hub.acctivate.com/articles/how-the-quickbooks-sync-works?hsLang=en)
- [What Synchronizes between QuickBooks and Acctivate?](https://hub.acctivate.com/articles/what-synchronizes-between-quickbooks-and-acctivate?hsLang=en)
- [How The QuickBooks Online Sync Works](https://hub.acctivate.com/articles/how-the-quickbooks-online-sync-works?hsLang=en)
- [Differences Between QuickBooks Online and QuickBooks Desktop that affect Acctivate](https://hub.acctivate.com/articles/differences-between-qbo-and-qbd?hsLang=en)

[See more](https://hub.acctivate.com/articles/quickbooks?hsLang=en)

### [Mobile WMS](https://hub.acctivate.com/articles/mobile-wms?hsLang=en)

- [Acctivate mobile overview.](https://hub.acctivate.com/articles/how-to-use-acctivate-mobile?hsLang=en)
- [How to Use Mobile Inventory Receiving Module](https://hub.acctivate.com/articles/learn/mobile/how-do-i-use-mobile-inventory-receiving-module?hsLang=en)
- [How to Use Mobile Picking.](https://hub.acctivate.com/articles/mobile-picking?hsLang=en)

[See more](https://hub.acctivate.com/articles/mobile-wms?hsLang=en)

### [Web Store Integrations](https://hub.acctivate.com/articles/web-store-integrations?hsLang=en)

- [What Web Store Platforms are Supported?](https://hub.acctivate.com/articles/what-web-store-platforms-are-supported?hsLang=en)
- [Setting up webstore templates](https://hub.acctivate.com/articles/set-up-web-store-integration?hsLang=en)
- [Understanding the Web Store Template - Options](https://hub.acctivate.com/articles/web-store-template-options?hsLang=en)

[See more](https://hub.acctivate.com/articles/web-store-integrations?hsLang=en)

### [EDI](https://hub.acctivate.com/articles/edi?hsLang=en)

- [What is EDI (Electronic Data Interchange)?](https://hub.acctivate.com/articles/what-is-edi?hsLang=en)
- [How are EDI Customers set up in Acctivate?](https://hub.acctivate.com/articles/set-up-edi-customers?hsLang=en)
- [Setting up 3PL warehousing with EDI.](https://hub.acctivate.com/articles/setup/edi/how-to-setup-edi-with-3pl?hsLang=en)

[See more](https://hub.acctivate.com/articles/edi?hsLang=en)

### [Reports](https://hub.acctivate.com/articles/reports?hsLang=en)

- [Acctivate's Standard Report List.](https://hub.acctivate.com/articles/acctivate-standard-report-list?hsLang=en)
- [Exporting Acctivate Window Grids to Excel.](https://hub.acctivate.com/articles/export-acctivate-window-grids-to-excel?hsLang=en)
- [Crystal Reports for Acctivate users](https://hub.acctivate.com/articles/crystal-reports?hsLang=en)

[See more](https://hub.acctivate.com/articles/reports?hsLang=en)

### [Database](https://hub.acctivate.com/articles/database?hsLang=en)

- [Creating a Database backup routine.](https://hub.acctivate.com/articles/creating-a-backup-routine?hsLang=en)
- [What are the limitations of Microsoft SQL Server Express Editions?](https://hub.acctivate.com/articles/what-microsoft-sql-server-express-editions?hsLang=en)
- [How to Restart Microsoft SQL Server.](https://hub.acctivate.com/articles/troubleshoot/startup/how-do-i-restart-microsoft-sql-server?hsLang=en)

[See more](https://hub.acctivate.com/articles/database?hsLang=en)

### [Troubleshoot](https://hub.acctivate.com/articles/troubleshoot?hsLang=en)

- [How to resolve the "Cannot connect to server..." error when opening Acctivate.](https://hub.acctivate.com/articles/cannot-connect-to-server?hsLang=en)
- [Index of QuickBooks Sync Errors](https://hub.acctivate.com/articles/index-of-quickbooks-sync-errors?hsLang=en)

[See more](https://hub.acctivate.com/articles/troubleshoot?hsLang=en)

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Acctivate Knowledge Base

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