Acctivate and Web Store version compatibility
Web store platforms, such as Shopify, may deprecate API features or enforce minimum API versions. Due to these requirements, older versions of Acctivate may be prevented from syncing with your web store.
In order to provide its users the best experience, Shopify will release updated API endpoints and deprecate older API endpoints. Typically, an API endpoint is supported for 12 months by Shopify before being deprecated.
Acctivate versions are updated as necessary to sync with a currently supported Shopify version. For that reason, it's important that Acctivate is always up to date.
When performing a Shopify sync, the Shopify version supported by the Acctivate install will be compared against the minimum Shopify API version supported by Acctivate. If the Acctivate install's supported Shopify version is due for deprecation by Shopify within the next 90 days, then the following message will appear:
You must update to the current version of Acctivate by {some date} in order to avoid Shopify service disruptions.
It is recommended that you make plans to update Acctivate by the date indicated in the message.
If the deprecation date for the Acctivate install's supported Shopify version has passed, then the following message will appear:
The version of Acctivate you are using is not supported by Shopify. You must update to the current version of Acctivate in order to sync with Shopify.
You will not be allowed to sync with Shopify until you have updated Acctivate to the latest version.