---
title: Installation | Knowledge Base
description: Installation
---

[Skip to content](https://hub.acctivate.com/articles/installation#main-content)

![Acctivate - A CAI Solution](https://hub.acctivate.com/hubfs/Images/Logos/acctivate-cai-logo-svg.svg)

- [Knowledge Base](https://hub.acctivate.com/articles)

Open main navigation

Close main navigation

- [Knowledge Base](https://hub.acctivate.com/articles)
- [Support Resources / Create Ticket](https://acctivate.com/support)

[Support Resources / Create Ticket](https://acctivate.com/support)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://hub.acctivate.com/articles)
2. [Installation](https://hub.acctivate.com/articles/installation)

# Installation

- [Upgrade Microsoft OLE DB Driver for SQL Server from version 18.6.5.0 to version 18.7](https://hub.acctivate.com/articles/upgrade-microsoft-ole-db-driver-for-sql-server)
- [How do I install Acctivate to the current version of Acctivate if my organization is running an older version](https://hub.acctivate.com/articles/install-compatible-version-of-acctivate-on-workstation)

## Acctivate

- [Installing Acctivate on the server and workstations.](https://hub.acctivate.com/articles/how-do-i-install-acctivate)
- [Locating credentials to install Acctivate.](https://hub.acctivate.com/articles/acctivate-id-and-password)
- [Database configuration for CYMA companies](https://hub.acctivate.com/articles/installation/database-configuration-for-cyma-companies)
- [Repairing Acctivate](https://hub.acctivate.com/articles/how-do-i-repair-acctivate)
- [Installing older versions of Acctivate.](https://hub.acctivate.com/articles/how-can-i-find-older-acctivate)
- [Migrating Acctivate to a New Computer or Server](https://hub.acctivate.com/articles/move-acctivate-to-a-new-computer-or-server)
- [Refreshing an Acctivate license for new users or modules.](https://hub.acctivate.com/articles/refresh-license-for-new-modules-or-users)
- [Pointing Acctivate Workstations to a new Server after migration.](https://hub.acctivate.com/articles/installation/how-do-i-point-acctivate-workstation-to-new-server-after-migration)
- [Running Acctivate on a MacOS computer.](https://hub.acctivate.com/articles/does-acctivate-support-mac-os-x)
- [Acctivate Database Hosting Service](https://hub.acctivate.com/articles/database-hosting-service)
- [How can I deploy Acctivate for users across multiple networks?](https://hub.acctivate.com/articles/alternate-network-environments-acctivate-work-with)
- [Recommended Settings for SentinelOne](https://hub.acctivate.com/articles/recommended-settings-for-sentinelone)
- [Do I need Windows Server for Acctivate?](https://hub.acctivate.com/articles/do-i-need-windows-server-for-acctivate)
- [Understanding the acct.ini configuration file](https://hub.acctivate.com/articles/acct.ini)
- [Locating the Acctivate database path](https://hub.acctivate.com/articles/locating-the-acctivate-database-path)
- [Install Acctivate using a hosted database server](https://hub.acctivate.com/articles/install-acctivate-using-a-hosted-database-server)
- [CYMA Edition server migration steps](https://hub.acctivate.com/articles/cyma-edition-server-migration-steps)
- [How to Install or Update Acctivate on Right Works](https://hub.acctivate.com/articles/how-to-install-acctivate-on-right-works)
- [What are the system requirements for installing Acctivate?](https://hub.acctivate.com/articles/what-are-the-system-requirements-for-installing-acctivate)
- [What Version of CYMA does Acctivate Support?](https://hub.acctivate.com/articles/cyma-version)
- [What Foreign Characters are supported in Acctivate?](https://hub.acctivate.com/articles/supported-foreign-characters)
- [What Hostnames need to be whitelisted?](https://hub.acctivate.com/articles/hostname-lookups-that-may-need-to-be-whitelisted)
- [Setting share Permissions on the AcctivateData Folder.](https://hub.acctivate.com/articles/set-share-permissions-on-the-acctivate-folders)
- [Connect Acctivate to Microsoft 365 OneDrive and SharePoint for organizing and storing files](https://hub.acctivate.com/articles/cloud-file-storage)
- [Removing an Acctivate license.](https://hub.acctivate.com/articles/how-do-i-remove-my-acctivate-license)
- [Setting up UPS WorldShip or FedEx Ship Manager to Communicate from a Remote Workstation.](https://hub.acctivate.com/articles/shipping-workstation-to-communicate-from-a-remote-workstation)
- [Scanning barcodes with an iPad or Android tablet when remoting into Acctivate desktop.](https://hub.acctivate.com/articles/scan-barcode-on-ipad-or-android-tablet)
- [What are the required network folders that need to be shared?](https://hub.acctivate.com/articles/required-shared-network-folders)
- [What is the Acctivate Data path, and how do I get there from a workstation?](https://hub.acctivate.com/articles/installation/how-do-i-browse-to-the-acctivate-share-from-a-workstation)
- [What Edition of Microsoft Products Do I Need?](https://hub.acctivate.com/articles/edition-of-microsoft)
- [Acctivate Evaluation version.](https://hub.acctivate.com/articles/evaluation)
- [Creating a test environment for Acctivate.](https://hub.acctivate.com/articles/how-do-we-create-a-test-environment-for-acctivate)
- [What version of Crystal Reports or Crystal Runtime works with Acctivate?](https://hub.acctivate.com/articles/crystal-reports-version-compatibility)
- [Acctivate Version and Build Numbers](https://hub.acctivate.com/articles/acctivate-version-and-build-numbers)
- [USB Scanner Settings](https://hub.acctivate.com/articles/usb-scanner-settings)

See less ▼

## Database Server

- [Upgrading Microsoft SQL Server Express edition](https://hub.acctivate.com/articles/upgrading-microsoft-sql-server-express-edition)
- [How can Acctivate be deployed?](https://hub.acctivate.com/articles/how-can-acctivate-be-deployed)
- [Should I run Acctivate on a shared SQL Server instance on the same computer?](https://hub.acctivate.com/articles/should-i-run-acctivate-on-a-shared-sql-server-instance-on-the-same-computer)
- [What are the minimum SQL Server permissions required for Acctivate?](https://hub.acctivate.com/articles/what-are-the-minimum-sql-server-permissions-required-for-acctivate)
- [Setting up Firewall Exceptions for Acctivate](https://hub.acctivate.com/articles/installation/how-do-i-manage-windows-firewall-exceptions-for-acctivate)
- [Installing Microsoft SQL Server](https://hub.acctivate.com/articles/installing-microsoft-sql-server-extra)
- [Installing SQL Server Express separate from Acctivate](https://hub.acctivate.com/articles/install-sql-seperate-from-acctivate)
- [Installing Acctivate against an existing instance, performing Silent MSI installs, and performing Silent Database upgrades.](https://hub.acctivate.com/articles/use-an-existing-sql-instance-when-installing-acctivate)
- [Enabling SQL Server connection Protocols.](https://hub.acctivate.com/articles/learn/database/how-do-i-enable-sql-server-protocols)
- [Setting up a SQL Standard instance for Acctivate](https://hub.acctivate.com/articles/sql-server-setup)
- [Pointing Acctivate to use a different SQL Server.](https://hub.acctivate.com/articles/installation/sqlserver/how-do-i-connect-acctivate-to-a-new-sql-server)
- [What is the AcctivateData Share?](https://hub.acctivate.com/articles/shared-folders-for-acctivate)
- [Do I need to Purchase Microsoft SQL Server Standard?](https://hub.acctivate.com/articles/learn/database/do-i-have-to-purchase-microsoft-sql-server)

See less ▼

## Mobile WMS Setup

- [Installing the Acctivate Mobile Webservice.](https://hub.acctivate.com/articles/how-do-i-install-acctivate-mobile)
- [What are the recommended Devices for Acctivate Mobile?](https://hub.acctivate.com/articles/recommended-devices-for-acctivate-mobile-wms)
- [Installing and setting up Acctivate mobile on Android](https://hub.acctivate.com/articles/installing-acctivate-mobile-on-android)
- [Using Acctivate Mobile on the non-default IIS instance.](https://hub.acctivate.com/articles/new-iis-website)
- [Managing the Acctivate Path used by the Acctivate Mobile webservice page.](https://hub.acctivate.com/articles/acctivate-path-used-by-mobile-webservice)
- [Enabling IIS features and roles for installation of Acctivate mobile](https://hub.acctivate.com/articles/what-iis-components-do-i-need-to-enable-for-acctivate-mobile)
- [Configuring the user account for an application pool in IIS.](https://hub.acctivate.com/articles/change-user-account-for-application-pool)
- [Installing Acctivate Android on an Android device that doesn't have the Google Play Store.](https://hub.acctivate.com/articles/installing-acctivate-android-if-my-android-device-doesnt-have-the-google-play-store)
- [Installing Acctivate mobile on Windows scanners](https://hub.acctivate.com/articles/installing-acctivate-mobile-on-windows-scanners)
- [Enable Acctivate Mobile printing locally when connected to a hosted database service configuration](https://hub.acctivate.com/articles/enable-mobile-printing-with-database-hosting)

See less ▼

## Software Updates

- [Cannot alter the table because it is being published for replication error message during Acctivate Update](https://hub.acctivate.com/articles/cannot-alter-the-table-because-it-is-being-published-for-replication-)
- [Error 1904 during Acctivate Installation](https://hub.acctivate.com/articles/error-1904-during-acctivate-installation-or-update)
- [Updating Acctivate.](https://hub.acctivate.com/articles/how-workstations-are-updated)
- [Updating Acctivate on mobile.](https://hub.acctivate.com/articles/install-acctivate-mobile-updates)
- [A new version of Acctivate has been installed and the database must be updated.](https://hub.acctivate.com/articles/a-new-version-of-acctivate-has-been-installed-and-the-database-must-be-updated)
- [Finding release notes for an Acctivate update.](https://hub.acctivate.com/articles/downloads-and-updates)
- [The database contains the following custom triggers warning prompt](https://hub.acctivate.com/articles/the-database-contains-the-following-custom-triggers-warning-prompt)
- [Uninstalling an Acctivate update.](https://hub.acctivate.com/articles/is-it-possible-to-uninstall-an-update)
- [Log off users using Force Log Out command](https://hub.acctivate.com/articles/log-off-users)

See less ▼

## Email Setup

- [Setting up Acctivate to send email through Gmail](https://hub.acctivate.com/articles/send-email-from-acctivate-using-gmail)
- [Setting up and enforcing MFA for Microsoft 365 Mail accounts.](https://hub.acctivate.com/articles/enable-multi-factor-authentication-for-microsoft-365-mail-accounts)
- [Overview of Acctivate's email options.](https://hub.acctivate.com/articles/configure-email-options-and-features)
- [Connect Microsoft 365 Mail in Acctivate](https://hub.acctivate.com/articles/how-to-connect-microsoft-mail-in-12.0)
- [Sending Email With Microsoft 365 via SMTP](https://hub.acctivate.com/articles/sending-email-with-office-365)
- [Set Up Yahoo Email in Acctivate with SMTP](https://hub.acctivate.com/articles/set-up-yahoo-email)
- [What is the difference between Office 365, SMTP and Gmail Email Settings?](https://hub.acctivate.com/articles/compare-and-contrast-mapi-and-smtp-email-settings)
- [Sending Mail from Multiple Gmail Aliases](https://hub.acctivate.com/articles/send-mail-from-multiple-gmail-alias)

See less ▼

## Remote Access

- [Can I use a Remote Desktop Connection?](https://hub.acctivate.com/articles/can-i-use-a-remote-desktop-connection)
- [Can Terminal Services be used to access Acctivate from a remote computer?](https://hub.acctivate.com/articles/use-terminal-services-to-connect-to-local-pc-to-run-acctivate)
- [Using Microsoft Remote Desktop for the Best Performance](https://hub.acctivate.com/articles/remote-desktop-performance)
- [Can I use RemoteApp with Acctivate?](https://hub.acctivate.com/articles/use-remoteapp-with-acctivate)

- [Getting Started](https://hub.acctivate.com/articles/getting-started#main-content)

    - [Basics](https://hub.acctivate.com/articles/getting-started#basics)
    - [User Interface](https://hub.acctivate.com/articles/getting-started#user-interface)
    - [Manager windows](https://hub.acctivate.com/articles/getting-started#manager-windows)
    - [List windows](https://hub.acctivate.com/articles/getting-started#list-windows)
    - [Transaction windows](https://hub.acctivate.com/articles/getting-started#transaction-windows)
    - [License and Users](https://hub.acctivate.com/articles/getting-started#license-and-users)
    - [Email](https://hub.acctivate.com/articles/getting-started#email)
    - [Getting Help](https://hub.acctivate.com/articles/getting-started#getting-help)
- [Installation](https://hub.acctivate.com/articles/installation#main-content)

    - [Acctivate](https://hub.acctivate.com/articles/installation#acctivate)
    - [Database Server](https://hub.acctivate.com/articles/installation#database-server)
    - [Mobile WMS Setup](https://hub.acctivate.com/articles/installation#mobile-wms-setup)
    - [Software Updates](https://hub.acctivate.com/articles/installation#software-updates)
    - [Email Setup](https://hub.acctivate.com/articles/installation#email-setup)
    - [Remote Access](https://hub.acctivate.com/articles/installation#remote-access)
- [Configuration](https://hub.acctivate.com/articles/configuration#main-content)

    - [Basics](https://hub.acctivate.com/articles/configuration#basics)
    - [Users](https://hub.acctivate.com/articles/configuration#users)
    - [Company Info](https://hub.acctivate.com/articles/configuration#company-info)
    - [Customers](https://hub.acctivate.com/articles/configuration#customers)
    - [Sales Orders](https://hub.acctivate.com/articles/configuration#sales-orders)
    - [Inventory](https://hub.acctivate.com/articles/configuration#inventory)
    - [Custom Fields](https://hub.acctivate.com/articles/configuration#custom-fields)
    - [Email Message Templates](https://hub.acctivate.com/articles/configuration#email-message-templates)
    - [Services](https://hub.acctivate.com/articles/configuration#services)
- [Inventory](https://hub.acctivate.com/articles/inventory#main-content)

    - [Products](https://hub.acctivate.com/articles/inventory#products)
    - [Costing](https://hub.acctivate.com/articles/inventory#costing)
    - [Prices and Units](https://hub.acctivate.com/articles/inventory#prices-and-units)
    - [Warehouses and Locations](https://hub.acctivate.com/articles/inventory#warehouses-and-locations)
    - [Lot Numbers](https://hub.acctivate.com/articles/inventory#lot-numbers)
    - [Inventory Manager](https://hub.acctivate.com/articles/inventory#inventory-manager)
    - [Receipts](https://hub.acctivate.com/articles/inventory#receipts)
    - [Assemblies](https://hub.acctivate.com/articles/inventory#assemblies)
    - [Kits and Assortments](https://hub.acctivate.com/articles/inventory#kits-and-assortments)
    - [Landed Cost](https://hub.acctivate.com/articles/inventory#landed-cost)
    - [Transfers](https://hub.acctivate.com/articles/inventory#transfers)
    - [Adjustments](https://hub.acctivate.com/articles/inventory#adjustments)
    - [Counts](https://hub.acctivate.com/articles/inventory#counts)
    - [Reports](https://hub.acctivate.com/articles/inventory#reports)
- [Purchasing](https://hub.acctivate.com/articles/purchasing#main-content)

    - [Purchase Orders](https://hub.acctivate.com/articles/purchasing#purchase-orders)
    - [Purchase Order Manager](https://hub.acctivate.com/articles/purchasing#purchase-order-manager)
    - [Purchase Invoices](https://hub.acctivate.com/articles/purchasing#purchase-invoices)
    - [Vendors](https://hub.acctivate.com/articles/purchasing#vendors)
- [Customers](https://hub.acctivate.com/articles/customers#main-content)

    - [Customers](https://hub.acctivate.com/articles/customers#customers)
    - [Locations](https://hub.acctivate.com/articles/customers#locations)
    - [Credit & Terms](https://hub.acctivate.com/articles/customers#credit-terms)
    - [Pricing](https://hub.acctivate.com/articles/customers#pricing)
    - [Broadcast Email](https://hub.acctivate.com/articles/customers#broadcast-email)
- [Sales](https://hub.acctivate.com/articles/sales#main-content)

    - [Orders](https://hub.acctivate.com/articles/sales#orders)
    - [Sales Order Manager](https://hub.acctivate.com/articles/sales#sales-order-manager)
    - [Picking](https://hub.acctivate.com/articles/sales#picking)
    - [Drop Shipments](https://hub.acctivate.com/articles/sales#drop-shipments)
    - [Sales Tax](https://hub.acctivate.com/articles/sales#sales-tax)
    - [Packaging](https://hub.acctivate.com/articles/sales#packaging)
    - [Shipping](https://hub.acctivate.com/articles/sales#shipping)
    - [Invoices](https://hub.acctivate.com/articles/sales#invoices)
    - [Payments](https://hub.acctivate.com/articles/sales#payments)
    - [Credits](https://hub.acctivate.com/articles/sales#credits)
- [Business Activities](https://hub.acctivate.com/articles/business-activities#main-content)

    - [Business Activities](https://hub.acctivate.com/articles/business-activities#business-activities)
    - [Business Alerts](https://hub.acctivate.com/articles/business-activities#business-alerts)
- [QuickBooks](https://hub.acctivate.com/articles/quickbooks#main-content)

    - [Basics](https://hub.acctivate.com/articles/quickbooks#basics)
    - [QuickBooks Online](https://hub.acctivate.com/articles/quickbooks#quickbooks-online)
    - [QuickBooks Desktop](https://hub.acctivate.com/articles/quickbooks#quickbooks-desktop)
- [Mobile WMS](https://hub.acctivate.com/articles/mobile-wms#main-content)

    - [Basics](https://hub.acctivate.com/articles/mobile-wms#basics)
    - [Picking](https://hub.acctivate.com/articles/mobile-wms#picking)
    - [Receiving](https://hub.acctivate.com/articles/mobile-wms#receiving)
    - [Counts](https://hub.acctivate.com/articles/mobile-wms#counts)
    - [Assemblies](https://hub.acctivate.com/articles/mobile-wms#assemblies)
- [Web Store Integrations](https://hub.acctivate.com/articles/web-store-integrations#main-content)

    - [Basics](https://hub.acctivate.com/articles/web-store-integrations#basics)
    - [Templates and Options](https://hub.acctivate.com/articles/web-store-integrations#templates-and-options)
- [EDI](https://hub.acctivate.com/articles/edi#main-content)

    - [Basics](https://hub.acctivate.com/articles/edi#basics)
    - [Orders - 850](https://hub.acctivate.com/articles/edi#orders-850)
    - [Shipments - 856](https://hub.acctivate.com/articles/edi#shipments-856)
    - [Invoices - 810](https://hub.acctivate.com/articles/edi#invoices-810)
    - [Warehouse - 940/945](https://hub.acctivate.com/articles/edi#warehouse-940-945)
- [Reports](https://hub.acctivate.com/articles/reports#main-content)

    - [Basics](https://hub.acctivate.com/articles/reports#basics)
    - [Standard Reports](https://hub.acctivate.com/articles/reports#standard-reports)
    - [Crystal Reports](https://hub.acctivate.com/articles/reports#crystal-reports)
    - [Excel](https://hub.acctivate.com/articles/reports#excel)
- [Database](https://hub.acctivate.com/articles/database#main-content)

    - [Basics](https://hub.acctivate.com/articles/database#basics)
    - [Backup & Restore](https://hub.acctivate.com/articles/database#backup-restore)
    - [Microsoft SQL Server](https://hub.acctivate.com/articles/database#microsoft-sql-server)
    - [Imports](https://hub.acctivate.com/articles/database#imports)
- [Troubleshoot](https://hub.acctivate.com/articles/troubleshoot#main-content)

    - [General](https://hub.acctivate.com/articles/troubleshoot#general)
    - [Installation](https://hub.acctivate.com/articles/troubleshoot#installation)
    - [Inventory](https://hub.acctivate.com/articles/troubleshoot#inventory)
    - [Purchasing](https://hub.acctivate.com/articles/troubleshoot#purchasing)
    - [Sales](https://hub.acctivate.com/articles/troubleshoot#sales)
    - [Shipping](https://hub.acctivate.com/articles/troubleshoot#shipping)
    - [QuickBooks Desktop](https://hub.acctivate.com/articles/troubleshoot#quickbooks-desktop)
    - [QuickBooks Online](https://hub.acctivate.com/articles/troubleshoot#quickbooks-online)
    - [Mobile WMS](https://hub.acctivate.com/articles/troubleshoot#mobile-wms)
    - [Web Store Integration](https://hub.acctivate.com/articles/troubleshoot#web-store-integration)
    - [EDI](https://hub.acctivate.com/articles/troubleshoot#edi)
    - [Reports](https://hub.acctivate.com/articles/troubleshoot#reports)
    - [Database](https://hub.acctivate.com/articles/troubleshoot#database)
    - [Imports](https://hub.acctivate.com/articles/troubleshoot#imports)
    - [Email](https://hub.acctivate.com/articles/troubleshoot#email)
    - [Integrations](https://hub.acctivate.com/articles/troubleshoot#integrations)

[![Acctivate Inventory Software](https://hub.acctivate.com/hubfs/Images/Logos/acctivate-cai-logo-svg.svg "Acctivate Inventory Software")](https://acctivate.com)

Acctivate Knowledge Base

<https://www.twitter.com/acctivate> <https://www.linkedin.com/company/alterity-inc-/> [mailto:support@acctivate.com](mailto:support@acctivate.com)

Copyright © 2025, Alterity, LLC