--- title: Refreshing an Acctivate license for new users or modules. description: This article explains how to sync your license with our servers to add new modules or users. --- [Skip to content](https://hub.acctivate.com/articles/refresh-license-for-new-modules-or-users#main-content) [Go to Customer Portal](https://hub.acctivate.com/tickets?hsLang=en) ![Acctivate - A CAI Solution](https://hub.acctivate.com/hubfs/Images/Logos/acctivate-cai-logo-svg.svg) - [Knowledge Base](https://hub.acctivate.com/articles) Open main navigation Close main navigation - [Knowledge Base](https://hub.acctivate.com/articles) - [Go to Customer Portal](https://hub.acctivate.com/tickets) - [Support Resources / Create Ticket](https://acctivate.com/support) [Support Resources / Create Ticket](https://acctivate.com/support) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://hub.acctivate.com/articles?hsLang=en) 2. [Installation](https://hub.acctivate.com/articles/installation?hsLang=en) 3. [Acctivate](https://hub.acctivate.com/articles/installation?hsLang=en#acctivate) May 14, 2025 # Refreshing an Acctivate license for new users or modules. ## This article explains how to sync your license with our servers to add new modules or users. Acctivate includes many additional, optional modules that can be added at anytime.  Please [contact the sales team](https://hub.acctivate.com/contact/?hsLang=en) to obtain a list of modules and pricing. Please use the following instructions to update your system **after the confirmation email is received** from our office.  We highly recommend that you first upgrade to the [latest version](https://acctivate.com/downloads/) of Acctivate before enabling any new features or adding users. #### **Instructions to Refresh License** The Acctivate license is periodically synchronized with our servers.  You can manually synchronize the license at anytime using the the refresh license button.  1. Launch Acctivate from any computer. 2. Log in to your Acctivate company. 3. Click **License Information** from the **Help menu** in Acctivate. 4. Press **Refresh** to synchronize your license with our servers. 1. ![Refresh-1](https://hub.acctivate.com/hs-fs/hubfs/Refresh-1.jpg?width=432&name=Refresh-1.jpg) 5. Confirm the newly purchased module or increased user account appears in the **Licensed Options** list We recommend that all network users **restart Acctivate **after the licensed options has been updated.   - [Getting Started](https://hub.acctivate.com/articles/getting-started?hsLang=en#main-content) - [Basics](https://hub.acctivate.com/articles/getting-started?hsLang=en#basics) - [User Interface](https://hub.acctivate.com/articles/getting-started?hsLang=en#user-interface) - [Manager windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#manager-windows) - [List windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#list-windows) - [Transaction windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#transaction-windows) - [License and Users](https://hub.acctivate.com/articles/getting-started?hsLang=en#license-and-users) - [Email](https://hub.acctivate.com/articles/getting-started?hsLang=en#email) - [Getting Help](https://hub.acctivate.com/articles/getting-started?hsLang=en#getting-help) - 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