Getting Help

• Joining a Remote Support Connection using ConnectWise Control on Desktop or Android.
• How to View and Send Acctivate log files
• New to Acctivate? Start here!
• Getting support from the Acctivate support team.
• Registering and using the Customer Portal

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Installation

• Migrating Acctivate to a New Computer or Server
• Installing Acctivate on the server and workstations.

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Learn

• Overview of Acctivate's CRM functionality.
• Acctivate mobile overview.
• Acctivate's Purchasing Process
• Crystal Reports for Acctivate users
• Introduction to Acctivate's Sales Order Manager

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Troubleshoot

• Index of QuickBooks Sync Errors
• Resolving "The name _____ of the list element is already in use" sync error.
• Why do I get an "Out of Memory" error when opening multiple windows in Acctivate?
• How to resolve the "Cannot connect to server..." error when opening Acctivate.

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Specs

• What are the recommended Devices for Acctivate Mobile?
• What are the Application Identifiers for Mobile Barcodes?
• Importing data into Acctivate
• What are the system requirements for installing Acctivate?
• What version of QuickBooks do I need with Acctivate?

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