User doesn't display in the Business Activity Time Employee list

In the Time entry on a Business Activity, the Employee drop down contains the employees set up in QuickBooks.

The Employee list on a Business Activity Time tab, is based on the Employees list which is maintained in QuickBooks.  If you've recently added a new user to Acctivate and wish to assign a time entry to this new user you will need to first add the user as an Employee in QuickBooks. Then, for QuickBooks Desktop users, run a QuickBooks synchronization to push the employee to Acctivate.   

The Time and Material tabs display for customers with the Service Billing Module.  For inquiries, please reach out to your Account Manager.