Enable the "Blind count option" within File > Configuration Manager > Mobile > Inventory Count.
The most common procedure for performing an Inventory Count is to first create a count session, then use the count sheet as a guide while physically counting inventory in the warehouse (see the Inventory Counts article). However, that is not the only method for performing an Inventory Count. It’s also possible to prepare a Blind Count where products are not shown on the mobile device when scanning.
To enable the Blind Count option, first open Configuration Manager > Mobile > Inventory Count. Click Edit and check the box for “Blind count” then click Save. Note that only counts prepared after this option is enabled will show as a Blind Count.
Once this is checked and saved, close Configuration Manager. It’s important to note, while this option is checked in Configuration, Acctivate will only prepare blind counts. To prepare a normal count, you will first need to go back into Configuration Manager and un-check this box before preparing the normal count.
With the Blind Count option checked in Configuration Manager, click Inventory > Print Count Sheets, this will populate the “Print Inventory Count Sheets” window where you can define the Warehouse, Product Class etc that will be used as the criteria for the count. You will be able to see the list of products in the Inventory Count Sheet report on the desktop, but the list will appear blank on the mobile device.
Here is a screenshot of the count on the mobile device when the Blind Count option is not enabled in Configuration Manager. Notice that the list of products display on the mobile device.
Here is a screenshot of the count on the mobile device when the Blind Count option is enabled in Configuration Manager. Notice that the products do not show in the list on the mobile device.