How do I cancel a drop ship order?

If you need to cancel a drop ship order, take these steps.

If you have already created a Drop Ship Purchase Order but now need to delete a line item off a Sales Order, you can accomplish this by following these simple steps:

  1. Change the Status of the related Drop Ship Purchase Order to be ‘Cancelled’.
  2. Refresh the related Sales Order. You can then edit the Sales Order and delete the Drop Ship line off the Sales Order now.

If you just select to cancel the Drop Ship Purchase Order, this will add the Drop Ship line to the Drop Ship Wizard again. Here, you can decide to reissue a Drop Ship Purchase Order at a later date.