--- title: Why am I Getting Cost of Goods Sold Cannot be Calculated when Invoicing? description: If you are trying to Invoice a Sales Order and you are receiving a message "Cost of goods sold cannot be calculated" then check to see if there is a cost establishing transaction and a Control Type set on the Product. --- [Skip to content](https://hub.acctivate.com/articles/cost-of-goods-sold-cannot-be-calculated-when-invoicing#main-content) [Go to Customer Portal](https://hub.acctivate.com/tickets?hsLang=en) ![Acctivate - A CAI Solution](https://hub.acctivate.com/hubfs/Images/Logos/acctivate-cai-logo-svg.svg) - [Knowledge Base](https://hub.acctivate.com/articles) Open main navigation Close main navigation - [Knowledge Base](https://hub.acctivate.com/articles) - [Go to Customer Portal](https://hub.acctivate.com/tickets) - [Support Resources / Create Ticket](https://acctivate.com/support) [Support Resources / Create Ticket](https://acctivate.com/support) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://hub.acctivate.com/articles?hsLang=en) 2. [Troubleshoot](https://hub.acctivate.com/articles/troubleshoot?hsLang=en) 3. [Sales](https://hub.acctivate.com/articles/troubleshoot?hsLang=en#sales) April 8, 2025 # Why am I Getting Cost of Goods Sold Cannot be Calculated when Invoicing? ## If you are trying to Invoice a Sales Order and you are receiving a message "Cost of goods sold cannot be calculated" then check to see if there is a cost establishing transaction and a Control Type set on the Product. Occasionally when trying to post a Sales Invoice, you may see the message below. If this is the case, go to the Inventory tab of the product and make sure there is a [Control Type](https://hub.acctivate.com/articles/inventory-control-types?hsLang=en). Control Types are required for calculating COGS. Importing in a new product without a Control Type will cause the Product in Acctivate to not have an Inventory Control Type established. If there is none, edit the product and select a Control Type.  ![](https://hub.acctivate.com/hubfs/image-png-Nov-29-2022-04-18-08-4792-PM.png) Then go to the Transactions tab of the product and check to see if there are any cost establishing transactions posted for this product. If none exists, please post a cost establishing Transaction. If you post just an Inventory Adjustment to bring inventory in, the cost has not yet been calculated.  ![](https://hub.acctivate.com/hubfs/image-png-Nov-29-2022-04-20-10-5403-PM.png) NOTE: Balance Adjustments should be posted as the [last transaction of the day](https://hub.acctivate.com/articles/adjustments-and-balance-adjustments?hsLang=en), or backdated, so they do not interfere with other transactions.  > Invoice not Releases.  > > Cost of Goods Sold amount could not be calculated for Order xxxx, Line xxxx could not be calculated.  #### Types of Cost establishing Transactions: - Purchase Order Receipts - Assemblies - Balance Adjustments     - [Getting Started](https://hub.acctivate.com/articles/getting-started?hsLang=en#main-content) - [Basics](https://hub.acctivate.com/articles/getting-started?hsLang=en#basics) - [User Interface](https://hub.acctivate.com/articles/getting-started?hsLang=en#user-interface) - [Manager windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#manager-windows) - 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