Resolving 'Could Not Find Link' Sync Error.

“Could Not Find Link” sync error

From time to time our customers will report a sync error stating something like:

Error Salesperson InsertSalesRepAux: Could not find link for F100000-1000000000

This is usually caused by a newly created Salesperson having a “Sales Rep Type” of “Other Name” instead of “Employee.” Make sure that the Sales Rep Type for your newly created Salesperson is using “Employee” then sync again.

If you continue to have issues after making this change, contact Acctivate Support.