--- title: What is a default shipping product ID? description: Acctivate allows users to assign a default product for shipping charges. This is the product used on the Release Invoice window for Sales Orders --- [Skip to content](https://hub.acctivate.com/articles/default-shipping-product-id#main-content) [Go to Customer Portal](https://hub.acctivate.com/tickets?hsLang=en) ![Acctivate - A CAI Solution](https://hub.acctivate.com/hubfs/Images/Logos/acctivate-cai-logo-svg.svg) - [Knowledge Base](https://hub.acctivate.com/articles) Open main navigation Close main navigation - [Knowledge Base](https://hub.acctivate.com/articles) - [Go to Customer Portal](https://hub.acctivate.com/tickets) - [Support Resources / Create Ticket](https://acctivate.com/support) [Support Resources / Create Ticket](https://acctivate.com/support) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://hub.acctivate.com/articles?hsLang=en) 2. [Inventory](https://hub.acctivate.com/articles/inventory?hsLang=en) 3. [Products](https://hub.acctivate.com/articles/inventory?hsLang=en#products) April 9, 2025 # What is a default shipping product ID? ## Acctivate allows users to assign a default product for shipping charges. This is the product used on the Release Invoice window for Sales Orders Acctivate allows users to assign a default product for shipping charges. This is the product used on the Release Invoice window for Sales Orders. In order to assign this ID as the default, you will first need to create a Product ID for shipping charges. The **Item Type** on the product needs to be **Shipping** to be able to use it as the default. Below is an example of which fields to select when setting up the product: ![ship-product](https://hub.acctivate.com/hubfs/ship-product.png) After creating the product, users can then assign it as the default product for shipping charges. This can be done by going to **File \> Configuration Management \> Sales Orders \> Order Options**. On the Sales Order Options screen, click **Edit**,then choose the Shipping Product ID set up in the previous step. This menu only shows items with the Item Type of Shipping. (Invoice\>Shipment Product ID) ![](https://hub.acctivate.com/hubfs/image-png-Dec-02-2020-07-26-43-17-PM.png) Without this assigned in Configuration Management, you may see a message like the one below: > Invoice not released > Order A1517T cannot invoice pending shipping charges, default shipping charge product is either missing or invalid. - [Getting Started](https://hub.acctivate.com/articles/getting-started?hsLang=en#main-content) - [Basics](https://hub.acctivate.com/articles/getting-started?hsLang=en#basics) - [User Interface](https://hub.acctivate.com/articles/getting-started?hsLang=en#user-interface) - [Manager windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#manager-windows) - [List windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#list-windows) - [Transaction windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#transaction-windows) - [License and Users](https://hub.acctivate.com/articles/getting-started?hsLang=en#license-and-users) - 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