--- title: Does Acctivate support the EDI 180 Return Merchandise Authorization (RMA) document? description: Acctivate does not support the EDI 180 Return Merchandise Authorization document. Review supported EDI Sales and Warehouse transactions. --- [Skip to content](https://hub.acctivate.com/articles/does-acctivate-support-the-edi-180-return-merchandise-authorization-rma-document#main-content) [Go to Customer Portal](https://hub.acctivate.com/tickets?hsLang=en) ![Acctivate - A CAI Solution](https://hub.acctivate.com/hubfs/Images/Logos/acctivate-cai-logo-svg.svg) - [Knowledge Base](https://hub.acctivate.com/articles) Open main navigation Close main navigation - [Knowledge Base](https://hub.acctivate.com/articles) - [Go to Customer Portal](https://hub.acctivate.com/tickets) - [Support Resources / Create Ticket](https://acctivate.com/support) [Support Resources / Create Ticket](https://acctivate.com/support) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://hub.acctivate.com/articles?hsLang=en) 2. [EDI](https://hub.acctivate.com/articles/edi?hsLang=en) October 15, 2025 # Does Acctivate support the EDI 180 Return Merchandise Authorization (RMA) document? ## Acctivate does not support the EDI 180 RMA document. Learn which EDI Sales and Warehouse documents are supported instead. Acctivate does **not** currently support the **EDI 180 Return Merchandise Authorization (RMA)** transaction set. This EDI document is used by some trading partners to authorize product returns, but Acctivate’s EDI integration focuses on sales and warehouse transaction workflows. --- #### **Supported EDI Transaction Types** Acctivate supports the most common **Sales** and **Warehouse** EDI document types used in order fulfillment workflows: | **Category** | **EDI Document Type** | **Description** | | --- | --- | --- | | **Sales Documents** | **850 Purchase Order** | Received from your customer to create a sales order in Acctivate. | |   | **810 Invoice** | Sent from Acctivate to your trading partner after shipment. | |   | **856 Shipping Advice (ASN)** | Sent from Acctivate to notify the trading partner that goods have shipped. | | **Warehouse Documents** | **940 Warehouse Shipping Order** | Sent to a third-party logistics (3PL) or warehouse to request shipment. | |   | **945 Warehouse Shipping Advice** | Received from the warehouse to confirm items shipped. | --- #### **About EDI 180 (Return Merchandise Authorization)** The **EDI 180** is used to initiate and authorize product returns between trading partners. Acctivate does not include functionality to import or export this document type through its standard EDI integration. If your trading partner requires an RMA process, you may need to: - Manage returns manually within Acctivate using the **Credit Memo** or **Sales Return** process. - Coordinate with your **EDI provider or VAN (Value-Added Network)** to handle RMA transactions outside of Acctivate. - [Getting Started](https://hub.acctivate.com/articles/getting-started?hsLang=en#main-content) - [Basics](https://hub.acctivate.com/articles/getting-started?hsLang=en#basics) - [User Interface](https://hub.acctivate.com/articles/getting-started?hsLang=en#user-interface) - [Manager windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#manager-windows) - [List windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#list-windows) - [Transaction windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#transaction-windows) - [License and Users](https://hub.acctivate.com/articles/getting-started?hsLang=en#license-and-users) - [Email](https://hub.acctivate.com/articles/getting-started?hsLang=en#email) - 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