--- title: "Resolving the \"UFL 'u2lgl' that implements..\" error?" description: If you're getting this error when logging into the CYMA version of Acctivate, take these steps. --- [Skip to content](https://hub.acctivate.com/articles/error-ufl-u2lgl#main-content) [Go to Customer Portal](https://hub.acctivate.com/tickets?hsLang=en) ![Acctivate - A CAI Solution](https://hub.acctivate.com/hubfs/Images/Logos/acctivate-cai-logo-svg.svg) - [Knowledge Base](https://hub.acctivate.com/articles) Open main navigation Close main navigation - [Knowledge Base](https://hub.acctivate.com/articles) - [Go to Customer Portal](https://hub.acctivate.com/tickets) - [Support Resources / Create Ticket](https://acctivate.com/support) [Support Resources / Create Ticket](https://acctivate.com/support) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://hub.acctivate.com/articles?hsLang=en) 2. [Troubleshoot](https://hub.acctivate.com/articles/troubleshoot?hsLang=en) 3. [General](https://hub.acctivate.com/articles/troubleshoot?hsLang=en#general) April 14, 2025 # Resolving the "UFL 'u2lgl' that implements.." error? ## If you're getting this error when logging into the CYMA version of Acctivate, take these steps. After upgrading Acctivate components, specifically, the Crystal Report run-time component, CYMA IV users may receive an error when running a Crystal Report in the CYMA IV software. The error message is: UFL ‘u2lgl’ that implements this function is missing. ![](https://help.acctivate.com/wp-content/uploads/UFLError.png) CYMA IV and Acctivate may use a different run-time version of Crystal Reports.  We believe the problem may be related to the older Crystal User Functions Libraries (e.g., U2LGL) that are no longer registered. There are two possible solutions: ### 1. U2LGL.dll is missing Copy the missing U2LGL.dll component file from another CYMA workstation - On the affected workstation, browse to C:\\Program Files (x86)\\Business Objects\\Common\\3.5\\bin. - NOTE: You may need to change to C:\\Program Files\\… for 32-bit Windows editions - Verify the **U2LGL.DLL** file does not exist in this folder. - Obtain the U2LGL.DLL file from another workstation or from CYMA support. - Copy the DLL file into this folder. There is no need to “register” this DLL file. - Run the report again in CYMA. ### 2. U2LGL.dll is present, but not registered Special thanks to Garrett “NuAngel” Culver!  His [helpful article](http://nuangel.net/?p=2859) suggests re-registering all of the component files, including the Crystal User Function Libraries (UFL) in the 3.5\\bin folder.  This worked for us… 1\. **Close CYMA and Acctivate** on this workstation 2\. Open the Windows Start Menu and search for **CMD** 3\. Right-click on CMD.exe under Programs and choose **Run as administrator** 4\. Change directories to the Crystal Decisions 3.5 bin folder: ``` CD %COMMONPROGRAMFILES(x86)%\Crystal Decisions\3.5\bin ``` or on 32-bit Windows: ``` CD %COMMONPROGRAMFILES%\Crystal Decisions\3.5\bin ``` 5\. Copy/Paste the following code to re-register all DLL files: ``` for %1 in (*dll) do regsvr32 %1 /s ``` 6\. Close the Command Prompt window 7\. 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