How do I fix parsing sync errors?

If you're getting an error related to "parsing" when running a synchronization, take these steps.

The following error may be received when running a synchronization with QuickBooks.

Synchronization Error -2147220480: QuickBooks found an error when parsing the provided XML text stream

If you receive this error message, there is a special character in the description of one of the items. For example, the º symbol or some other foreign language symbols. This problem is related to a limitation in the QuickBooks SDK (used for synchronization).

To work around this issue, you must remove any special characters from the product descriptions and other fields that may contain special characters.