company logo
Knowledge Base
  • Go to acctivate.com
  • Create a ticket
  • Go to Customer Portal
Getting Help
  • Getting Help
  • Installation
    • Acctivate Desktop
    • Acctivate Mobile
    • SQL Server
    • Updating Acctivate
  • Learn
    • Business Activities
    • Business Alerts
    • Configuration
    • Customer
    • Database
    • EDI
    • Email
    • General
    • Inventory
    • Manager Windows
    • Mobile
    • Picklists (Advanced Picking)
    • Product
    • Purchasing
    • Purchase Order Manager
    • QuickBooks Sync
    • Reporting
    • Sales
    • Sales Order Manager
    • Sales Tax
    • Server
    • Shipping
    • Startup
    • User Interface
    • Webstore
  • Troubleshoot
    • Configuration
    • Database
    • EDI
    • Email
    • General
    • Imports
    • Installation
    • Integrations
    • Inventory
    • Mobile
    • Performance
    • Printing
    • Product
    • Purchasing
    • QuickBooks Desktop Sync
    • Reports
    • Sales
    • Shipping
    • Startup
    • Webstore
  • Specs
    • Barcodes
    • Email
    • General
    • Import
    • Reports
  • How do I?
    • Assembly
    • Business Activities
    • Business Alerts
    • Configuration
    • Customer
    • Database
    • Email
    • General
    • Integrations
    • Inventory
    • Mobile
    • Payments
    • QuickBooks Sync
    • Reports
    • Sales
    • Server
    • Webstore
      Back to home
      1. Knowledge Base
      2. Getting Help
      • Getting Help
      • Installation
        • Acctivate Desktop
        • Acctivate Mobile
        • SQL Server
        • Updating Acctivate
      • Learn
        • Business Activities
        • Business Alerts
        • Configuration
        • Customer
        • Database
        • EDI
        • Email
        • General
        • Inventory
        • Manager Windows
        • Mobile
        • Picklists (Advanced Picking)
        • Product
        • Purchasing
        • Purchase Order Manager
        • QuickBooks Sync
        • Reporting
        • Sales
        • Sales Order Manager
        • Sales Tax
        • Server
        • Shipping
        • Startup
        • User Interface
        • Webstore
      • Troubleshoot
        • Configuration
        • Database
        • EDI
        • Email
        • General
        • Imports
        • Installation
        • Integrations
        • Inventory
        • Mobile
        • Performance
        • Printing
        • Product
        • Purchasing
        • QuickBooks Desktop Sync
        • Reports
        • Sales
        • Shipping
        • Startup
        • Webstore
      • Specs
        • Barcodes
        • Email
        • General
        • Import
        • Reports
      • How do I?
        • Assembly
        • Business Activities
        • Business Alerts
        • Configuration
        • Customer
        • Database
        • Email
        • General
        • Integrations
        • Inventory
        • Mobile
        • Payments
        • QuickBooks Sync
        • Reports
        • Sales
        • Server
        • Webstore

      Getting Help

      We're here to help!
      • New to Acctivate? Start here!
      • Getting support from the Acctivate support team.
      • Registering and using the Customer Portal
      • Reporting bugs and requesting enhancements.
      • How to View and Send Acctivate log files
      • Attaching a Screenshot to a Support Ticket
      • Sending a Database Copy to Acctivate Support.
      • Joining a Remote Support Connection using ConnectWise Control on Desktop or Android.
      • Opting Back in to Support Emails
      • Using a custom search engine to quickly search the Acctivate Knowledge base.
      • Viewing Acctivate Webinars
      • Locating a list of official Acctivate Technology Partners and Consultants.
      Acctivate Knowledge Base
      • Go to acctivate.com
      • Create a ticket
      • Go to Customer Portal
      • Acctivate Docs