Getting Help

We're here to help!

• New to Acctivate? Start here!
• Getting support from the Acctivate support team.
• Registering and using the Customer Portal
• Reporting bugs and requesting enhancements.
• Viewing and sending Acctivate exception/sync logs.
• Attaching a Screenshot to a Support Request.
• Sending a Database Copy to Acctivate Support.
• Joining a Remote Support Connection using ConnectWise Control on Desktop or Android.
• Opting Back in to Support Emails.
• Using a custom search engine to quickly search the Acctivate Knowledge base.
• Viewing Acctivate Webinars
• Locating a list of official Acctivate Technology Partners and Consultants.