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Knowledge Base
Getting Help
Getting Help
Installation
Mobile
SQL Server
Learn
Webstore
Business Alerts
Business Activities
Customer
Database
EDI
Inventory
Mobile
Order Manager
Product
Purchasing
Reporting
Sales
Sales Tax
Synchronization
Startup
Shipping
Email
Picking
Server
Export
Sales Order
Setup
Configuration
Imports
Inventory
Shipping Workstation
Shipping
EDI
Mobile
Webstore
Email
Troubleshoot
EDI
Imports
Webstore
Sales
Email
Installation
Mobile
Printing
Startup
Synchronization
Reports
Shipping
Purchasing
Database
Product
Integrations
Support
Specs
Import
Reports
Barcodes
Shipping
Email
How do I?
Getting Help
We're here to help!
How to fix a report that is printing random characters
How do I Opt Back in to Support Emails?
Do Drop Ship Purchase Orders Run Through Accrued Purchase Receipts?
When creating an invoice, what fields can be searched in the Customer Timeline?
Why is Acctivate displaying in Foreign Characters?
How do I Report a Bug?
How do I view or send Acctivate exception or sync logs?
Getting Support
What do I do If Help Is Not Displayed After Pressing F1 or Clicking the Help Menu?
How do I Attach a Screenshot to a Support Request?
What is the News and Update Notifications at Login?
How do I Join a Remote Support Connection using ConnectWise Control
Where Do I Find Current Users, Licensed User Count and Add On Modules?