--- title: How to resolve reports printing cut off? description: Sometimes when attempting to print reports in Acctivate, reports may preview and print partly cut off. Please review this article to help resolve the issue --- [Skip to content](https://hub.acctivate.com/articles/how-to-resolve-reports-printing-cut-off#main-content) [Go to Customer Portal](https://hub.acctivate.com/tickets?hsLang=en) ![Acctivate - A CAI Solution](https://hub.acctivate.com/hubfs/Images/Logos/acctivate-cai-logo-svg.svg) - [Knowledge Base](https://hub.acctivate.com/articles) Open main navigation Close main navigation - [Knowledge Base](https://hub.acctivate.com/articles) - [Go to Customer Portal](https://hub.acctivate.com/tickets) - [Support Resources / Create Ticket](https://acctivate.com/support) [Support Resources / Create Ticket](https://acctivate.com/support) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://hub.acctivate.com/articles?hsLang=en) 2. [Troubleshoot](https://hub.acctivate.com/articles/troubleshoot?hsLang=en) 3. [Reports](https://hub.acctivate.com/articles/troubleshoot?hsLang=en#reports) April 14, 2025 # How to resolve reports printing cut off? ## Sometimes when attempting to print reports in Acctivate, reports may preview and print partly cut off. Please review this article to help resolve the issue Most of the time when attempting to print from a redirected port Acctivate may print reports partly cut off. Unfortunately, the Crystal Reports framework does not support printing via WSD or redirected ports. There's a few different options you can attempt in order to print. 1. Change the Acctivate default printer to "Microsoft Print to PDF" and then proceed to save the file as PDF and print the report that way. 2. Change the printer to a TCP/IP port instead of a redirected remote port and then attempt to print the report. 3. Use TSPrint in order to print remotely via a redirected port. **Please Note: **TSPrint is a 3rd party software and is not support by Acctivate support. We are unable to help you set it up, nor are we able to troubleshoot issue with TSPrint. 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