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      Updating Customer Billing, Shipping, and Contact Email Addresses

      3 different types of Email Addresses can be saved per Custom Account. This KB explains how to locate and update each field.

      Billing Email Address:

      Open the Edit Customer window, and select the "Phone" tab on the left side bar. This Email address field is the Customers "Billing Email":


      Shipping Email Address:

      Open the Edit Customer window, and select the "ShipTo" tab. Then select the "Phone" tab on the left side bar. Each ShipTo Location in Acctivate can have a unique Shipping Email Address:

      Contact Email Address:

      Open the Edit Customer window, and select the "Contacts" tab. Each Contact record can have a unique Contact Email Address: