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Getting Help
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12.3 Specific changes
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Installation
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Learn
- Business Activities
- Business Activity Manager
- Business Alerts
- Configuration
- Customer
- Database
- EDI
- General
- Inventory
- Manager Windows
- Mobile
- Picklists (Advanced Picking)
- Product
- Purchasing
- Purchase Order Manager
- QuickBooks & Acctivate Basics
- QuickBooks Desktop Sync
- QuickBooks Online Sync
- Reporting
- Sales
- Sales Order Manager
- Sales Tax
- Server
- Shipping
- Startup
- User Interface
- Webstore
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Troubleshoot
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Specs
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FAQs
Resolving “HTTP 404.17 – Not Found”
Ensure that ASP.NET 4.5 is checked and installed then check the application pool to make sure .NET CLR versions are set to v4.0.
![HTTP error after 10.1](https://help.acctivate.com/wp-content/uploads/HTTP-error-after-10.1.png)
Ensure that ASP.NET 4.5 is checked and installed under Control panel > Programs and features > Turn Windows features on or off > Expand Internet Information Services > World Wide Web Services > Application development Features > check ASP.Net 4.5.
![control panel](https://help.acctivate.com/wp-content/uploads/control-panel.png)
After that installed, check the application pool under start > type in “inetmgr.exe” > Application Pools. By default, Acctivate mobile will use the “DefaultAppPool” unless specified otherwise. Regardless, check to make sure .NET CLR versions is set to v4.0.
![dotnetclr](https://help.acctivate.com/wp-content/uploads/dotnetclr.png)
After that, type in “localhost/accthandheld” or “servername/accthandheld” in any web browser and the Acctivate mobile site should display.