Which Magento web orders import into Acctivate?

All orders export for those marked as Completed, Canceled, or Pending will be imported.

Within Magento, there are various statuses an order can have. When importing your orders from Magento into Acctivate, bear in mind that orders with the following statuses will not be imported:

  • Completed
  • Canceled
  • Pending

All other orders will be imported into Acctivate upon running the webstore sync.