--- title: Resolving the Microsoft Visual C++ Runtime Library error in Acctivate. description: If you have received a Microsoft Visual C++ Runtime Library Error, this is not an Acctivate error.  This error could be caused by installation of new software, and has been reported after installing r --- [Skip to content](https://hub.acctivate.com/articles/microsoft-visual-c-runtime-library-error#main-content) [Go to Customer Portal](https://hub.acctivate.com/tickets?hsLang=en) ![Acctivate - A CAI Solution](https://hub.acctivate.com/hubfs/Images/Logos/acctivate-cai-logo-svg.svg) - [Knowledge Base](https://hub.acctivate.com/articles) Open main navigation Close main navigation - [Knowledge Base](https://hub.acctivate.com/articles) - [Go to Customer Portal](https://hub.acctivate.com/tickets) - [Support Resources / Create Ticket](https://acctivate.com/support) [Support Resources / Create Ticket](https://acctivate.com/support) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://hub.acctivate.com/articles?hsLang=en) 2. [Troubleshoot](https://hub.acctivate.com/articles/troubleshoot?hsLang=en) 3. [Installation](https://hub.acctivate.com/articles/troubleshoot?hsLang=en#installation) April 10, 2025 # Resolving the Microsoft Visual C++ Runtime Library error in Acctivate. If you have received a Microsoft Visual C++ Runtime Library Error, this is not an Acctivate error.  This error could be caused by installation of new software, and has been reported after installing recent Windows Updates.  The most likely cause is due to missing or corrupt Runtime components for the Visual C++ libraries. To resolve the error you should download and install Microsoft Visual C++ 2015 Redistributable Package (x86) from [​the Microsoft download webpage](https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads). You may be required to uninstall the existing Microsoft Visual C++ 2015 Redistributable Package before installing the latest Microsoft Visual C++ Redistributable Package. Download and install the 32-bit Microsoft Visual C++ Redistributable Package (x86) from the Microsoft download page (see above) or directly using the following link: [https://aka.ms/vs/16/release/vc\_redist.x86.exe](https://aka.ms/vs/16/release/vc_redist.x86.exe) - [Getting Started](https://hub.acctivate.com/articles/getting-started?hsLang=en#main-content) - [Basics](https://hub.acctivate.com/articles/getting-started?hsLang=en#basics) - [User Interface](https://hub.acctivate.com/articles/getting-started?hsLang=en#user-interface) - [Manager windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#manager-windows) - [List windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#list-windows) - [Transaction windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#transaction-windows) - [License and Users](https://hub.acctivate.com/articles/getting-started?hsLang=en#license-and-users) - [Email](https://hub.acctivate.com/articles/getting-started?hsLang=en#email) - 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