How do I Enter a Quantity on Credit Memos?

Credit Memos are seen as negative quantities in Acctivate. When entering in a product on a Credit Memo, you will notice a default quantity of '-1' will be entered as a default value. Credit lines can be added to standard Sales Orders.

When entering in a product on a Credit Memo, you will notice a default quantity of '-1' will be entered.  This is to suggest that the quantity should be negative when creating Credit Memos in Acctivate. Credit Memos are designed so that you can sell more products in addition to giving credit for products on the same transaction. Users can also enter credit lines (negative quantity) on our standard Sales Order screen.


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