--- title: How to Restart Microsoft SQL Server. description: Close all SQL Server connections, stop processing shipments in shipping workstations, exit Acctivate Mobile, go to SQL Server Configuration Manager, click SQL Server (ACCTIVATE) and Restart service, confirm State is "Running" --- [Skip to content](https://hub.acctivate.com/articles/troubleshoot/startup/how-do-i-restart-microsoft-sql-server#main-content) [Go to Customer Portal](https://hub.acctivate.com/tickets?hsLang=en) ![Acctivate - A CAI Solution](https://hub.acctivate.com/hubfs/Images/Logos/acctivate-cai-logo-svg.svg) - [Knowledge Base](https://hub.acctivate.com/articles) Open main navigation Close main navigation - [Knowledge Base](https://hub.acctivate.com/articles) - [Go to Customer Portal](https://hub.acctivate.com/tickets) - [Support Resources / Create Ticket](https://acctivate.com/support) [Support Resources / Create Ticket](https://acctivate.com/support) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://hub.acctivate.com/articles?hsLang=en) 2. [Database](https://hub.acctivate.com/articles/database?hsLang=en) 3. [Microsoft SQL Server](https://hub.acctivate.com/articles/database?hsLang=en#microsoft-sql-server) April 11, 2025 # How to Restart Microsoft SQL Server. ## Close all SQL Server connections, stop processing shipments in shipping workstations, exit Acctivate Mobile, go to SQL Server Configuration Manager, click SQL Server (ACCTIVATE) and Restart service, confirm State is "Running" You may be asked to restart Microsoft SQL Server after an Acctivate installation or upgrade.  Please use the following procedure to safely restart the database service. First, make sure that all connections to the SQL Server are closed. - Verify that everyone has **closed Acctivate** using the [View Current Users](https://hub.acctivate.com/articles/helpandsupport/where-do-i-find-current-users-licensed-user-count-and-add-on-modules?hsLang=en) tool - Stop processing shipments in an **integrated shipping workstation** (e.g., UPS WorldShip) - Exit the **Acctivate Mobile** software on all mobile warehouse devices Then, restart the service on the computer running Microsoft SQL Server. 1. Type **SQL Server Configuration Manager** in the Windows Start Menu search and select the first item in the “Programs” section NOTE: If SQL Server Configuration Manager is not installed, see [this article](https://hub.acctivate.com/articles/add-sql-server-configuration-manager-to-the-computer?hsLang=en)  ![](https://help.acctivate.com/wp-content/uploads/SQLConfigurationMgr.png) 1. Click **SQL Server (ACCTIVATE)** in the list on the right (see below) 2. Click the **Restart service** button in the toolbar 3. A **Stopping service…** pop-up message should appear, followed by the **Starting service…** message 4. Confirm that the **State is “Running”** again ![](https://help.acctivate.com/wp-content/uploads/RestartSQL.png) More Information regarding the SQL Server Configuration Manager tool is [available at Microsoft.com](http://technet.microsoft.com/en-us/library/ms174212.aspx).   - [Getting Started](https://hub.acctivate.com/articles/getting-started?hsLang=en#main-content) - [Basics](https://hub.acctivate.com/articles/getting-started?hsLang=en#basics) - [User Interface](https://hub.acctivate.com/articles/getting-started?hsLang=en#user-interface) - [Manager windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#manager-windows) - [List windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#list-windows) - [Transaction windows](https://hub.acctivate.com/articles/getting-started?hsLang=en#transaction-windows) - [License and Users](https://hub.acctivate.com/articles/getting-started?hsLang=en#license-and-users) - [Email](https://hub.acctivate.com/articles/getting-started?hsLang=en#email) - 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