Skip to content
  • There are no suggestions because the search field is empty.

"Unable to locate required IIS components" during Acctivate Mobile installation

Run the installation under a Windows Administrator account, Review the required IIS components for Acctivate mobile, or temporarily disable Malwarebytes before the mobile installation.

  1. Sign into a Windows Administrator account and try to install Acctivate Mobile again.
  2. Ensure all  Internet Information Services (IIS) components are installed beforehand. 
  3. Try the following if Malwarebytes is installed:
    1. Uninstall Internet Information Services (IIS). 
    2. Temporarily fully Disable Malwarebytes . 
    3. Reinstall Internet Information Services (IIS).
    4. Install Acctivate Mobile and enable Malwarebytes after the installation completes.

Unable to locate required IIS components. Acctivate Mobile requires that the IIS 6 Management Compatibility components and ASP.NET be installed. Please install them and run the Acctivate Mobile Setup again.