--- title: Using Crystal Reports in Acctivate description: Crystal Reports is a 3rd party report-writing software sold by the SAP Store. Acctivate uses a free read-only version of the software. To manage your own reports, please purchase Crystal Reports. See below for more on this topic. --- [Skip to content](https://hub.acctivate.com/articles/using-crystal-reports-in-acctivate#main-content) [Go to Customer Portal](https://hub.acctivate.com/tickets?hsLang=en) ![Acctivate - A CAI Solution](https://hub.acctivate.com/hubfs/Images/Logos/acctivate-cai-logo-svg.svg) - [Knowledge Base](https://hub.acctivate.com/articles) Open main navigation Close main navigation - [Knowledge Base](https://hub.acctivate.com/articles) - [Go to Customer Portal](https://hub.acctivate.com/tickets) - [Support Resources / Create Ticket](https://acctivate.com/support) [Support Resources / Create Ticket](https://acctivate.com/support) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://hub.acctivate.com/articles?hsLang=en) 2. [Reports](https://hub.acctivate.com/articles/reports?hsLang=en) 3. [Crystal Reports](https://hub.acctivate.com/articles/reports?hsLang=en#crystal-reports) April 14, 2025 # Using Crystal Reports in Acctivate ## Crystal Reports is a 3rd party report-writing software sold by the SAP Store. Acctivate uses a free read-only version of the software. To manage your own reports, please purchase Crystal Reports. See below for more on this topic. Acctivate uses a 3rd party report software, Crystal Reports, to display all reports, forms, labels, and barcodes in the program. Crystal Reports in Acctivate is only available as a read-only form. To make report changes or customizations, there are a few options listed [here](https://hub.acctivate.com/articles/what-are-my-options-for-modifying-reports-and-creating-new-reports?hsLang=en). However, if you decide to use Crystal Reports, below are resources you may need to get your report(s) to work within Acctivate. #### Using Crystal Reports in Acctivate **Purchase Crystal Reports** If you are interested in purchasing Crystal Reports, buy it directly from SAP, the developers of the program, using the link above. If you wish to purchase the software, we recommend using the current version. Read more on which versions are compatible [here.](https://docs.acctivate.com/docs/ResourceSystemRequirements.html#sap-crystal-reports) **Connect Acctivate to Crystal Reports** To create a new report or modify an existing report, you will need to connect the report to your database. Please read more on this [here](https://docs.acctivate.com/docs/ResourceCrystalReports.html#connect-crystal-reports). Once connected, you can start making report changes using the Acctivate company database. To sign into the SQL database in Crystal Reports, use the SQL database user and password. The default User is below. [Contact our Support Team](https://acctivate.com/support/#ticket) if you do not know the default password. After adding the Server, user ID, and Password, you should see the database in the dropdown menu. User ID: sa Server: *ComputerName*\\ACCTIVATE  NOTE: ComputerName is the computer running SQL Server for Acctivate **Save and Add the Report to Acctivate** The steps to save and add reports in Acctivate differ by Acctivate version. Please refer [here](https://hub.acctivate.com/articles/navigate-to-custom-reports-folder?hsLang=en) for instructions.   For more information on Crystal Reports, visit the [Learn](https://hub.acctivate.com/articles/learn?hsLang=en#reporting), [How Do I](https://hub.acctivate.com/articles/how-do-i?hsLang=en#reports), [Specs](https://hub.acctivate.com/articles/specs?hsLang=en#reports), and  [Troubleshoot](https://hub.acctivate.com/articles/troubleshoot?hsLang=en#reports) Reporting sections of our knowledge base. 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