Scheduled Sales Orders utilizing a Ship Via marked as "Send to ShipStation". This includes some order detail information.
Much like any other shipping workstation integration within Acctivate, the ShipStation sync will only send shipping information for orders that are scheduled. Once the ShipStation Service is setup in Configuration Management, Acctivate checks the following before sending order header and detail information to ShipStation:
- Only Scheduled Sales Orders are included. Credit memos and quotes are not eligible to be sent to ShipStation.
- The Sales Order must be assigned a ShipVia which is configured to be sent to ShipStation.
- The Sales Order must have at least one scheduled line item. This excludes Completed, Booked or Backordered Order Statuses.
- The Sales Order must not have a credit hold.
ShipStation Export Mapping
| ShipStation Field | Acctivate Field |
| Order Summary | |
|
Order Date |
Order Date from Acctivate Sales Order |
|
Configurable to Custom Field 1, Custom Field 2, or Custom Field 3 |
PO Number |
|
Configurable to Custom Field 1, Custom Field 2, or Custom Field 3 |
Ref |
|
Configurable to Custom Field 1, Custom Field 2, or Custom Field 3 |
Reference 2 |
| Promised Ship Date | Promised Date on the Shipping tab of the Enter Sales Order window |
| Product Total | Total scheduled amount for products from inventory (P lines), drop ship products (D), and Special Order products (S) |
| Tax Paid | Total tax amount for the Sales Order |
| Total Order | Sum of the Product Total and Tax Paid ShipStation fields |
| Sold To | |
| Name | Line 1 from the Billing Address field of the Sales Order |
| Phone | Sales Order contact phone |
| Sales Order contact email | |
| Ship To | |
| Name | If line 1 of the Shipping Address does not match the Company name field in the Edit Customer window, it is presumed the order is addressed to an individual and not a company. Line 1 of the Shipping Address will be sent to the Name field in ShipStation and the Company field (see below) will be left blank. |
| Company | If line 1 of the Shipping Address matches the Company name field in the Edit Customer window, Shipping Address line 1 will be sent to the Company field and the Name field (see above) will be left blank. |
| Address Line 1 | Line 2 from the Shipping Address field of the Sales Order |
| Address Line 2 | Line 3 from the Shipping Address field of the Sales Order |
| City | City field from the Sales Order's Shipping Address |
| State/Region | State/Province field from the Sales Order's Shipping Address |
| Postal Code | Zip/Postal Code field from the Sales Order's Shipping Address |
| Country | Country/Region field from the Sales Order's Shipping Address |
| Order Items | |
| Name | Description from Sales Order |
| SKU | Product ID from Sales Order |
| Unit $ | Unit price from Sales Order |
| Total $ | Scheduled line amount from Sales Order |
| Shipping Paid | Total of all shipping lines on an order. |
| Order Notes | |
| Customer Note | Shipping Instructions from Sales Order |
| Internal Note | Special Instructions from Sales Order |
PO Number, Ref and Ref 2 can be mapped to ShipStation custom fields in the "Services" -> "Shipstation" section of Configuration Manager.
For information on the imported fields from ShipStation to Acctivate, see this article.