--- title: Where are emails saved in the database? description: Emails are saved in tbNotes and are linked to documents by the FieldNames GUIDLink, DocType, and NoteType. --- [Skip to content](https://hub.acctivate.com/articles/where-are-emails-saved-in-the-database#main-content) [Go to Customer Portal](https://hub.acctivate.com/tickets?hsLang=en) ![Acctivate - A CAI Solution](https://hub.acctivate.com/hubfs/Images/Logos/acctivate-cai-logo-svg.svg) - [Knowledge Base](https://hub.acctivate.com/articles) Open main navigation Close main navigation - [Knowledge Base](https://hub.acctivate.com/articles) - [Go to Customer Portal](https://hub.acctivate.com/tickets) - [Support Resources / Create Ticket](https://acctivate.com/support) [Support Resources / Create Ticket](https://acctivate.com/support) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://hub.acctivate.com/articles?hsLang=en) 2. [Database](https://hub.acctivate.com/articles/database?hsLang=en) 3. [Basics](https://hub.acctivate.com/articles/database?hsLang=en#basics) April 11, 2025 # Where are emails saved in the database? ## Emails are saved in tbNotes and are linked to documents by the FieldNames GUIDLink, DocType, and NoteType. It's suggested to use database views for reporting purposes. All emails can be referenced in the database view named "**Notes**" and are saved in tbNotes. **Notes.GUIDLink** is what is used to link to the actual document. **Notes.Note** is where the body of the email is saved. **Notes.DocType** = E is for Emails.  The FieldName NoteType is used to identify which document a note or email is linked to. The Note Type is found in the following database Views (\[View\].\[FieldName\]): | **NoteType** | **Description** | | --- | --- | | A | Customer Account | | C | Customer Credit | | I | Product | | L | CustomerShip | | N | Customer Invoice/Credit | | O | Sales Order | | P | Purchase Order | | S | Business Activity | | T | Track & Trace | For NoteType 'O' (Sales Order), join Notes.GUIDLink to Orders.GUIDorder. For NoteType 'P' (Purchase Order), join to PO.GUIDPO. GUIDLink connects to the document, while NoteType shows the document's source. 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